Live coaching is now actually live.
FEATURED · SHIPPED THIS MONTH
The big one. Coaching now happens during the call — not in a pipeline review next Tuesday. Objection prompts, competitor mention detection, case studies surfaced by use case, all on a sidebar the rep can see but the buyer can't.
Why it matters: Reps used to get feedback after losing the deal. Now they get the right move while they're still in the room.
WHAT SHIPPED
- ✓ Live objection handling on Zoom + Google Meet
- ✓ Competitor mention detection
- ✓ Case-study surfacing by use case
- ✓ Manager view — whisper coaching
Timeline
Every release, every month.
Workflow Sequencer
Signal → Outreach → Call → CRM finally connected in one flow. Workflow state tracked per account so nothing falls through the cracks.
Why it matters: Context no longer resets every time a rep changes tabs.
Salesforce integration
Opportunity-level sync. Post-call notes write to the opportunity record automatically. No Friday CRM cleanup.
Why it matters: Enterprise-stack teams can now close the CRM-hygiene loop without leaving the flow.
Outreach Writer voice-matching
Drafts now match the rep's writing style, not a generic AI voice. Trained on the rep's own sent mail (with explicit opt-in).
Why it matters: Cold emails stop sounding like cold emails.
Call Prep Engine
Every call auto-prepped from CRM + signals + recent conversation history. The 20-minute pre-read becomes a 2-minute glance.
Why it matters: Prep stops being the reason reps show up to calls cold.
Signal Detection, CRM Hygiene, Post-Call Notes
The first three pillars of the Gangly workflow — shipped as standalone features before we connected them.
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