Gangly Research

Sales benchmarks, from real workflows.

Most "sales research" is a survey. Ours is data. Gangly's first-party telemetry covers millions of calls, emails, and CRM events — anonymized, aggregated, and turned into benchmarks you can actually act on.

12M+ Calls observed 40M+ Emails sent 120M+ CRM events 800+ Customers contributing
The reports

Browse by topic

OutboundCallsAI in salesCRMPipelineBuyers
Outbound

How long should a cold email be — data from 10,000 sends

Reply-rate curves by character count, segmented by industry and sender seniority.

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Outbound

Cold email reply rate benchmarks by industry

Median and top-decile reply rates across SaaS, fintech, healthcare, and 7 other verticals.

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Outbound

Cold email open rate benchmarks 2026

What "good" looks like for opens in a post-pixel, AI-filtered inbox environment.

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Calls

B2B sales call benchmark report

Talk ratio, question count, and silence patterns that correlate with closed-won.

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Calls

Conversation intelligence metrics

The metrics that actually predict deal outcome — and the vanity ones that do not.

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AI in sales

AI sales statistics 2026

Adoption rates, ROI multipliers, and the gap between AI-leader and AI-laggard orgs.

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AI in sales

AI sales predictions accuracy

How well current AI forecasting tools actually predict next quarter — and where they fail.

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CRM

CRM adoption statistics

Real CRM usage rates by team size and segment. The gap between licenses sold and tools used.

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CRM

CRM hygiene metrics

Field completion, stale-deal rate, and time-to-stage-update — the three numbers that matter.

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Pipeline

Average deal size benchmarks

Median ACV and ARR by segment, industry, and motion. Where your deal size sits vs peers.

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Pipeline

Key sales metrics dashboard for CROs

The 12 metrics every CRO should be tracking — and how to instrument them without 6 BI tickets.

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Buyers

B2B buyer behavior statistics

How modern buyers research, who they involve, and where they actually decide.

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Methodology

How we collect this data

Gangly Research draws on anonymized, aggregated telemetry from customer workflows — call recordings, email sends, signal events, and CRM updates. No customer-identifiable data is ever included in published benchmarks.

Every report cites: sample size, time window, segmentation, and the specific metric definition. Where we use third-party data (US Bureau of Labor Statistics, SaaStr survey data, public funding databases), it is called out inline.

Customers can opt out of contributing data to research at any time via their workspace settings. The opt-out has no impact on product features.

See how your team benchmarks.

Run Gangly for 14 days. We will show you where your numbers sit vs the benchmarks above — call patterns, reply rates, CRM hygiene, the lot.